Abstract
Survey on assistive technology needs and satisfaction among persons with disabilities in Southwest China
  
DOI:10.3870/zgkf.2026.09.010
EN KeyWords: disabilities  assistive technology  needs  satisfaction
Fund Project:中国残联课题残疾人辅助器具专项(2024CDPFAT-35)
作者单位
陈盼盼 1.四川省八一康复中心(四川省康复医院),成都 611135 
蒋语 2.四川大学华西医院 
糜炫 3.重庆市残疾人综合服务中心 
张晋铖 4.云南省康复辅具技术中心 
莫浩洋 5.贵州省残疾人康复中心 
白珍 6.西藏自治区残疾人康复服务中心 
李宗元 1.四川省八一康复中心(四川省康复医院),成都 611135 
刘夕东 1.四川省八一康复中心(四川省康复医院),成都 611135 
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EN Abstract:
  Objective: To examine the current utilization and satisfaction levels of assistive technology (AT) among persons with disabilities in Southwest China. Methods: Using quota sampling, a questionnaire survey was conducted among 1,121 people with disabilities in five provinces and municipalities of Southwest China who had received assistive device services. Independent-samples t-tests and one-way ANOVA were employed to compare AT satisfaction across subgroups, and multinomial logistic regression was applied to identify key determinants of satisfaction. Results: Unmet needs were highest in Guizhou (81.52%) and Tibet (62.62%), followed by Chongqing (48.25%) and Sichuan (44.98%), with Yunnan showing the lowest rate (13.04%). Public sectors (disabled persons’ federations or public hospitals) dominated AT provision; dependence was greatest in Yunnan (92.27%) and Guizhou (88.04%), whereas self-paid private purchases were most common in Sichuan (23.36%) and Chongqing (36.19%). Overall AT satisfaction in Southwest China was upper-moderate. Core drivers of satisfaction were perceived effectiveness of the device (OR=3.38, P=0.001), satisfaction with assessment and training services (OR=5.12, P<0.001), and satisfaction with repair and maintenance (OR=2.52, P=0.005). Conclusion: AT service delivery must be precisely stratified by residence (urban vs. rural), type of disability, and age. Improving satisfaction requires simultaneous strengthening of “front-end” assessment and “back-end” maintenance, as well as systematic follow-up to reduce “pseudo-dissatisfaction” caused by improper use. AT service models vary markedly across Southwest China; future policy interventions should be “locality-specific”.
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